Managed IT services that ensure reliability.
FASTNET handles operations, support, and infrastructure tasks – so your team can focus on core business.
Request Initial Consultation- Steady operations
- Scalable delegation
- Service-Desk Ready
- White-Label
IT operations require more than availability.
Many system houses lose time on tickets that won’t escalate – and clients still escalate. FASTNET delivers scalable managed services that think ahead and grow with you.
Outcome-focused modules
IT service management (ITSM): From rollout support to device management and network support – we provide standardized ITSM modules with clear scope and pricing.
Managed onsite & remote support
Reliable 2nd-level service. Our teams handle defined support levels – remote or onsite, per SLA. Targeted relief for your team.
Monitoring & maintenance
Spot issues before they become problems. We monitor critical systems, perform patch management, and act proactively. Not reactive fixes, but prevention.
IT service desk
Your hotline, our technicians. We deliver a full IT service desk under your brand – including ticketing, remote access, and escalation handling. Fast. Competent. Invisible.
Stable IT, happy clients
Discover how our managed services relieve system houses and secure operations without downtime.
200+
Clients served in Berlin-Brandenburg
What Customers Say
49 Reviews
FASTNET is our preferred IT service provider here in Berlin and has seamlessly rolled out over 15,000 workstations in just one hundred days—no downtime and clear schedules. Their agile project management and 24/7 helpdesk significantly relieved our team, allowing us to focus entirely on our core business.
Markus Lehmann
Managing Director at Reg-IT AG
FASTNET’s managed services elevated our IT infrastructure to a new level: proactive monitoring prevents outages before they occur. With detailed analysis and regular SLA reports, we reduced support tickets by 40% and cut IT costs by 30%.
Thomas Becker
Project Manager at Brandt & Kessner IT-Service
As a system house, we integrated FASTNET as a white-label partner and quickly scaled our capacity—without adding staff. Their expertise in agile project management methods and transparent documentation let us complete new customer projects 30% faster.
Sabine Hoffmann
CTO at Tech4Schools GmbH
Managed services in practice
Our blog provides insights on how managed services sustainably alleviate operations and resources for system house partners.
Let’s assess which managed services we can take on for you – modular, reliable, white-label.
Outsource operations – without losing control.
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