Rollout, Relocation & Installation
Managed Services
IT Support & Help Desk
IT Service Provider in Berlin-Brandenburg
We are a reliable implementation partner for system houses: we deliver results, not resumes. Your brand stays front and center (white-label) — on schedule and scalable nationwide.
IT Projects at Breaking Point
Whether you’re a startup stretched thin, a system house seeking a dependable partner, or an enterprise fearing downtime — we know what matters.
Rollout Chaos
Unclear responsibilities and lack of a dedicated IT partner make your system-house rollouts inefficient and costly, delaying projects and jeopardizing SLAs.
Support Bottleneck
Insufficient 24/7 IT-support capacity and missing service offerings lead to long wait times, overworked teams, and escalated response times.
Cost Traps
Opaque billing with hidden extra-effort charges blows your budget, complicates strategic infrastructure planning, and strains your system house.
Compliance Risk
Irregular audits and missing compliance processes in your IT infrastructure greatly increase the risk of data breaches and threaten your system house.
Without experienced support, projects risk delays, security gaps, and overburdened teams — leading to higher costs and frustration.
The Solution for System Houses
Expand your portfolio — our experts work under your name, you win with a comprehensive service offering. Ideal for system houses and enterprise projects.
Your IT Project with FASTNET: Clearly Structured & SLA-Conformant.
In four well-defined steps from analysis to go-live — transparent and hassle-free for your system house.
1
Kickoff Meeting
In a free initial consultation, we capture your requirements and set clear project goals together.
2
Project Plan & Timeline
Transparent roadmap for budget, schedule, and scope — so your system house stays in the loop.
3
Implementation
Our certified team handles hardware rollouts, network engineering, and on-site support per SLA.
4
Monitoring & Support
SLA-compliant reports, rapid incident response, and continuous performance checks.
24/7
Continuous Monitoring and immediate intervention guarantee maximum uptime for your IT infrastructure.
98
% On-Time Go-Lives ensure smooth project completions without unplanned delays.
1
Dedicated Contact ensures transparent communication and efficient coordination from kickoff through monitoring.
Result Accountability Over Hourly Models
Certified infrastructure teams undertake rollouts, network engineering, and support as an extension of your system house.
Holistic Delivery
Standardized Processes
White-Label
Agile Methodologies
200+
Clients served in Berlin-Brandenburg
What Customers Say
49 Reviews
FASTNET is our preferred IT service provider here in Berlin and has seamlessly rolled out over 15,000 workstations in just one hundred days—no downtime and clear schedules. Their agile project management and 24/7 helpdesk significantly relieved our team, allowing us to focus entirely on our core business.
Markus Lehmann
Managing Director at Reg-IT AG
FASTNET’s managed services elevated our IT infrastructure to a new level: proactive monitoring prevents outages before they occur. With detailed analysis and regular SLA reports, we reduced support tickets by 40% and cut IT costs by 30%.
Thomas Becker
Project Manager at Brandt & Kessner IT-Service
As a system house, we integrated FASTNET as a white-label partner and quickly scaled our capacity—without adding staff. Their expertise in agile project management methods and transparent documentation let us complete new customer projects 30% faster.
Sabine Hoffmann
CTO at Tech4Schools GmbH
Take a look at how FASTNET works — in a short video.
Any questions?
Still undecided?
Contact us!
Have more questions and want to get in touch?
Frequently Asked Questions (FAQ)
FASTNET takes full project responsibility for IT infrastructure initiatives like rollouts, network engineering, and on-site support. Unlike traditional staffing firms, FASTNET provides cohesive teams, operates white-label, and protects the system house’s client relationships while scaling nationwide.
Our service portfolio includes hardware rollouts in schools and branches, professional network engineering with WLAN design and firewall configuration, and project-based on-site support. Consulting and project management complete the offering; software development or SAP consulting are explicitly excluded.
FASTNET works with a core team of experienced project managers and technicians, supplemented by a vetted partner network. Standardized checklists, transparent reports, and outcome-focused contracts with milestones guarantee on-time, high-quality results without micromanagement.
We provide a dedicated project manager for each system house. FASTNET teams seamlessly adapt to existing processes and tools and operate white-label, avoiding direct end-customer contact to minimize coordination overhead.
FASTNET delivers complete teams that work autonomously and result-oriented, not individual contractors. White-label operation protects client relationships, and transparent flat rates avoid hidden costs and micromanagement.
FASTNET supports large system houses, mid-sized IT providers, and regional integrators with project volumes from several hundred thousand to multi-million-euro budgets, from nationwide rollouts to WLAN refreshes and network infrastructure projects.
Through flexible capacity provisioning, standardized service modules, and transparent framework agreements, FASTNET enables growth without increasing fixed costs. Relieving internal teams of micromanagement frees them up for high-margin tasks.
Proximity to Berlin-Brandenburg guarantees fast response times and personal support, while our partner network ensures consistent quality for nationwide projects. System houses benefit from local closeness and national scalability.
Start with FASTNET as your implementation partner: We deliver. You grow.
Your next IT project — without detours.
Request Initial Consultation